PRIVACY POLICY

Last updated: May 29, 2026

At StickerHood, we care about your privacy and want you to feel confident when you shop with us.
This Privacy Policy explains how StickerHood (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from www.stickerhood.com (the “Site”).

If you have questions, our support team is just a message away — contact us HERE.

1. Information We Collect

We collect two types of information:

Personal Information

Information that identifies you directly, such as:

  • Name, email address, billing and shipping address, phone number
  • Payment information (processed securely through Stripe or PayPal – we don’t store it)
  • Account login details (if you create one)
  • Artwork or designs you upload for printing
  • Preferences such as language or marketing consent

Non-Personal Information

This includes things that don’t personally identify you, such as:

  • Browser type, device type, and IP address
  • How you found our website (referring URL)
  • Pages viewed and time spent on our Site. We use this to understand how our visitors interact with the Site and improve the experience.

2. How We Use Your Information

We only use your information to make your StickerHood experience great. For example, we may use it to:

  • Process your orders and payments
  • Provide customer support and respond to your questions
  • Send you order confirmations, proofs, and shipping updates
  • Improve our products, website, and services
  • Send optional marketing emails (only if you’ve opted in)
  • Prevent fraud and ensure secure transactions

We do not sell your personal information — ever.

3. SMS & Text Messaging

A phone number is required to complete most orders. We use it to send order and service notifications (such as confirmations, proofs, shipping updates, and notices about issues with your order). These transactional messages are part of fulfilling your order.

Promotional texts are separate and optional. We will only send marketing messages via SMS or WhatsApp if you separately opt in, and consent to marketing is not a condition of purchase. Message frequency varies, and message and data rates may apply. You can opt out at any time by replying STOP, reply START to resume, or HELP for assistance. We do not share your phone number with third parties for their own marketing.

4. Cookies and Tracking

We use cookies (small data files stored on your device) to make your experience smoother. Cookies help us:

  • Keep you signed in
  • Remember what’s in your cart
  • Understand what parts of the site are most useful

You can disable cookies in your browser settings, but some parts of the site might not work properly if you do.

We also use analytics tools (like Google Analytics) to understand general trends, not individual behavior.

We also use Microsoft Clarity, which captures aggregated usage data such as clicks, scrolls, and session replays to help us understand how visitors interact with the Site and improve it. This information is used in aggregate and is not used to personally identify you. You can review Microsoft’s privacy statement for more details.

5. How We Share Information

We only share your information when it’s necessary to provide our services:

  • Payment processors (Stripe, PayPal) for secure transactions
  • Shipping carriers to deliver your orders
  • Trusted service providers (like web hosting and data storage) that help us run our business

Each of these partners is bound by confidentiality and data protection obligations.
We may also share information if required by law or legal process.

6. Security

Your security is a priority.
StickerHood uses industry-standard measures to protect your information, including:

  • SSL encryption (secure HTTPS browsing)
  • Secure servers with limited access
  • Regular updates and monitoring for vulnerabilities

While no system is 100% immune, we do our best to protect your data from unauthorized access or misuse.

7. Your Rights and Choices

You have control over your information. You can:

  • Request access to the personal information we hold about you
  • Ask us to correct or delete your data
  • Withdraw your consent for marketing communications anytime (just click “unsubscribe” in any email or reply STOP to texts)

To make a request, contact us HERE — we’ll respond promptly.

8. California Privacy Rights

If you are a California resident, you have the right to know what personal information we collect, to request access to or deletion of your information, to correct inaccurate information, and to opt out of the “sale” or “sharing” of personal information. We do not sell your personal information. We will not discriminate against you for exercising any of these rights. To make a request, contact us HERE.

9. Retention

We only keep your information as long as it’s needed to fulfill your order, provide customer support, or meet legal requirements.
After that, your data is securely deleted or anonymized.

10. Children’s Privacy

Our website and products are intended for general audiences and not directed at children under 13.
We don’t knowingly collect personal information from children. If you believe we’ve collected such data, please contact us right away.

11. Links to Other Websites

Sometimes we link to other sites (like payment gateways or social media). We’re not responsible for their privacy practices, so we encourage you to review their policies separately.

12. Copyright and DMCA Notice

If you believe that your copyrighted material has been used without authorization, please contact our legal team HERE with:

  • Your name, contact details, and signature
  • A description of the copyrighted work
  • A link or description of the infringing material
  • A statement (under penalty of perjury) that you are the copyright owner or authorized agent

We’ll review and respond promptly in accordance with the Digital Millennium Copyright Act (DMCA).

13. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements.
Whenever we make significant updates, we’ll post them right here — the latest version is always available on our website.

14. Contact Us

We’re here to help!
Have questions about this policy or anything else? Reach out through our support channel HERE:

StickerHood
Weston Florida, USA